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Our first experience with Bachman Volkswagen was smooth and seamless. Carter Hancock was friendly, thorough and professional. The manager, Henry Allen, was also very professional and quick to meet our needs. Would highly recommend them for your next vehicle purchase.
Ed Silver was so friendly and made our car buying experience stress free. We would highly recommend Bachman Auto Group to our friends and family
Purchasing a car during a pandemic sounded daunting but Les Hudson and Aaron Stahl made the purchase so easy all without leaving my house. We were able to complete a deal with minimal face-to-face interaction. They even picked up my trade-in and delivered my new car.
I went in to test drive a car I saw online. Les Hudson was very helpful setting up a test drive and giving us the details on a used car. Very friendly staff all around. Les even pitched in a free wheel scuff fix for free.
Bachman was extremely professional and helpful. I would recommend to anyone. Drew was outstanding to work with. He made the process go smoothly. A five star dealership!!!
Have purchased several cars and it has always been a pleasant experience. straightforward pricing and negotiations and honest dealings. Would recommend to family and friends.
I bought a car from here a couple of weeks ago and the salesman Les Hudson was amazing. It was my first time buying a car and I had just had a bad experience with a previous car lot. Les worked with me to get a car that was both in my budget and something I love.
Had a great experience working w Ed Silver. He gave me the space I needed to look a bit and then made a great suggestion. It was fast and easy, but best of all , low pressure.
Couldn’t have asked for a better experience buying my daughter a vehicle today! Excellent staff, very professional and felt like they really cared. Thank you Austin!!
Byron was very thorough about the features of the Atlas. I felt like I knew how to use the features after he talked with me in the car. I would definitely recommend him to friends.
Extremely professional, very fast service. Attentive yet patient sales experience from Drew. Found the exact car we wanted, absolutely no pressure from Drew. Drove off the lot in a new ride. Worth the drive to Louisville for sure.
Drew Redmond helped me with getting a new car and was absolutely great! Drew was very knowledgeable and patient with me during the whole process.
I have had a wonderful experience at Bachman Volkswagen. Drew was very helpful, knowledgeable and I am thrilled with my new car VW Tiguan purchase.
Great experience with Bachman VW! Very helpful and accommodating staff. Jesse helped me find the exact car I was looking for and it was priced right.
As a Hispanic in USA I have had many experiences where I have been treated differently. People at Bachman, specially our sales person, Drew made me feel at home and respected.
Bachman’s customer service really is excellent! They always do a great job and I appreciate them. Roy really stepped up in taking care of me.
I recently purchased a Jeep Cherokee through Bachman VW in Louisville, KY. My sales representative was Byron Sims who was a pleasure to work with. The purchase involved negotiations with several dealerships to obtain the car I wanted, and Byron handled the process deftly. I would highly recommend Byron and Bachman to anyone.
We have purchased our second VW from Les Hudson, Les had always been helpful to take the time to help us find what we are looking for. Keith Meredith has also been helpful in the service department. We have been pleased over the years with both our cars.
Our THIRD purchase from Bachman VW and our SECOND with Byron. Byron found us the Atlas we wanted and had it delivered promptly the same week. As always, it was an absolute pleasure to work with Bachman and especially Byron.
We were helped to a new car by sales representative Shawn, who was very honest, very helpful, and very knowledgeable of the products. Giving us specs on numerous cars, and guiding us well into our price range to help us find a great car for us. We were also quickly helped and were given personal information if problems were to rise. Overall a very good and painless experience.
This was the best car buying experience I have ever had. From the salesman to the finance manager to all of the staff. There wasn’t anything pushy about this dealership, they didn’t act like vultures and most importantly Me and my wife we’re treated like human beings instead of numbers or profit. They really care about you and getting you what you want. Les was and exceptional salesman and treated us like family. We will buy from Bachman again. If you’re in the market for a new or used great vehicle, see Les and tell him ...
Les Hudson was one of the best salesman we’ve ever dealt with. The entire staff at Bachman was very inviting and helpful. Highly recommend the dealership to anyone.
My wife and I drove 3 hours to view,drive and purchase our new to us 2016 Ford Taurus SEL. It was described perfectly and was pristine. I was a little skeptical of purchasing a Ford at a VW dealership but our salesman Drew was very knowlagable of the Taurus options. The negotiating was very professional and swift in meeting our goals. They met our goals and we purchased the Taurus. It was 28 degrees outside side so Drew pulled the vehicle in the service drive so we could transfer all of our belongings from our minivan to our new to us Ford ...
Thanks again to Bachman VW, and especially Les Hudson, for another great buying experience. I’ll continue to purchase from Bachman as I have the past 12 years. They are always consistent and have awesome customer service. Top notch in my book.
Good dealership. Our sales guy Tom Kennedy did a great job! Jared in service was wonderful! I loved the opportunity to drive a number of different options on their lot.
No pressure, no upsell ... came in for one specific used car and was helped on that vehicle. Time to get deal done was very efficient. I highly recommend Bachman for anyone looking for a vehicle.
I went window shopping last week with my husband with no real intention of picking up a Volkswagen, but after speaking with our salesman Drew T, we were sold on the GLI. I am a very happy new car owner!
Austin and David were awesome. I didn’t feel pressure and everything I wanted was taken care of for me. I will definitely recommend this dealership and I will definitely return when I’m ready to buy again!
My wife stopped by and Tom happened to be in the area even though he usually works at the Volkswagen store. He was patient, NOT pushy, and even held his ground as another salesperson tried to show the vehicle we were purchasing. The dealership experience was fine, but Tom Kennedy is the main reason we ultimately purchased the vehicle we did. Thanks Tom! Wish all car salespeople were as easy to work with as you!
Charlie Ogle is the best salesman. This is our third VW that Charlie has sold us and we will definitely be back. It’s always a great experience.
My 5th / 6th car from bachman.. always a good experience. I like a lack of surprises. Will be back again in the future. Thanks again
Bachman has been able to get me into two affordable vehicles in only 10 months! the deals here are just as awesome as their staff! I highly recommend Bachman!
I called ahead to Bachman Volkswagon and told them what I was looking for. I received a call back in a timely manor from Austin. He went through the options they had for me. I told him I would come the next day to see them. When I arrived he had all three options pulled to the front and waiting, even warm! Austin was very knowledgeable and easy to talk to. When I left he did not pressure me for a sale. This is huge!!! Nothing is worse than going to look and be hounded. I came back the next ...
Excellent and friendly staff. Drew and Byron both are top notch. I would definitely recommend working with either of them. You will not regret it!
Carter, my salesman, was professional and courteous. Josh, in financing as well. In and out in 2 hours. I believe I got a very fair deal, where both parties were happy. They made the experience very painless and I would recommend this dealership to all my friends. Very straightforward with the entire process.
Good service with a good value for the used vehicle I purchased. Spent almost 4 hrs at the dealership with this purchase. Prehaps time could have been a little faster. Overall good experience.
Thane Christenson worked with us on our first Passat 3 years ago with a lease, and this year we came back buying instead of leasing for our second new Passat. He did a Excellent job of following up (but NOT feeling pressured) "Helping in every way" is how I would list his follow up, and overall service from the 1st step to last. So what more can you ask for, in what use to be wading in what was the normal muck of buying a car, and without any reservation we whole heatedly indorse the Bochman team, starting & ...
Found a Passat on Carguru that I liked at this dealer. I contacted Alex through Bachman's website. Ended up buying a different car from them. Alex, Drew and Josh were great to work with. It was well worth the 900+ mile drive to make this deal. Fair price on a really nice car. I would highly recommend this dealership to anyone.
Comfortable buying experience, straightforward pricing and financing. It was a difficult decision to replaced my Saab, but Thad made the experience less painful and looking forward to my VW.
My 2006 Jetta TDI was a solid and fun car to drive, and when it came time to replace it, I knew I wanted another Volkswagen. I flew 600 miles from Washington DC to Louisville, because I also wanted to buy my new 2017 GLI specifically from Les Hudson of Bachman Volkswagen, who also sold me my 2006 TDI. I trust Les Hudson, and I trust Bachman. They were helpful not only when buying my first VW, but also when I had a problem with my car not too long after my warranty had expired. They have always taken good care of me, and ...
Just purchased a 2018 Atlas at Bachman Volkswagen. I love the Atlas and everyone at Bachman made the buying experience easy and hassle free! I would recommend visiting Bachman to anyone considering a VW.
Very happy to have purchased my first vehicle here. I worked with Austin Bowling and he was extremely helpful with answering questions and explaining everything that I didn't quite understand. I would highly recommend anyone that is looking to purchase a vehicle to Austin and to Bachman.
I bought my car from Austin last Friday night. It was the best sales experience I have had in many years. So relaxed and not pushy . Just a great time . I look forward to driving my new car????Good job Austin.
Always great experience with Carter at Bachman! 2nd car lease for my daughter! Bachman works with you to make any deal work! I appreciate their kind approach to always a stressful time when buying cars.
Tom Kennedy was my sales guy. Great customer service. New salesman but easy to work with. While doing this survey Tom Kennedy picture was not on the selection. Please add Tom Kennedy to the photo. I had to pick another person instead. Thanks Tom.
Bachman made my first car buying memorable. The staff was very helpful, and worked with me on making sure I was taken care of. I would definitely recommend Bachman to other people in the market for used or new cars. Thane was a great help, and made sure I was taken care of.
Christian was a tremendous help in finding the car that suited all of my needs. His service was fast and friendly and he was able to find a finance company that worked with me and my low credit score. I highly recommend visiting him if you are searching for your next car.
The customer service was quick and friendly, the loan department handled the sale very well, and were able to work with me and still give me what I wanted for the right price. It was a good car buying experience, and I've had several. Thanks again guys!
Thane Christenson was great to work with. Not your typical car buying experience. If you're in the market for a vehicle you need to call this guy.
Thane Christenson is an excellent salesman and very professional. He literally made our Visit and purchase pain free and was very upfront and honest. He was even great to our children wich you do not find very often. I would highly recommend him to anyone looking for a new or used car . THANKS THANE !! Stone Family
I brought a friend in to see Drew and he provided an amazing experience start to finish! He was low pressure and geniounely wanted to help find the perfect car within her budget. Bachman makes a difference!
Thane was an outstanding salesperson to deal with. Took a lot of time to go over the different car options and made the car buying experience easy and hastle free. Very knowledgeable and honest salesperson. Thank you Thane.
Thane was greatly helpful in showing us all the cars they had in both our size and price requirements. The purchase process was easy and much quicker than I've experienced at other dealers.
Both the response from the online team and then service from Larry Wilson were great. I would recommend this dealer for your next VW sales or service.
I was really happy that I contacted them for my used car I was unable to go to the lot of the car I seen I was really glade my friend went above and beyond as he brought the car I was interested in out to my work so I could check it out looked bran new I would recommend them to anyone looking for a new or used car I was treated like family so happy with my perchance . definitely will be back when I need another car or truck in the future thanks again Byron really love the ...
After comparing Bachman to other dealerships I've been to, I can confidently recommend this place to anyone and everyone looking to purchase a new or used vehicle. I origially was looking for a used vehicle and they were more than happy to show me what they had in their inventory. To my surprise they were able to put me in a new vehicle within my price range and I'm more than happy with their generosity. They lowered the price of this new vehicle to meet my budget and I couldn't be more happy with the purchase and ...
I bought a used Jett for my wife. The staff was very friendly and explained me everything needed. Since it was my first time this helped me alot. The process was simple and fast. I could pick up the car only a few days later. So far no problems with the car.
This is my second car purchase through Bachman. The sales team is extremely enthusiastic to help. I dealt with Austin Bowling, who was very attentive to the specific features I wanted in a vehicle, both times. Never pushy, just wants you to own the car you want. The loan department is expediant but still thorough. Overall great experience both times. I will definitely continue my car purchasing through Bachman.
I've purchased 2 cars from Bachman VW and have had great experiences each time. Charlie is very friendly, and it was not a typical sales experience. Everyone at Bachman made us feel comfortable which made the car buying experience enjoyable. Highly recommended!
This weekend I leased my first car and they made it such an easy process! Every concern and interest was addressed and Austin found me the perfect car! They were super organized and made the paperwork process a breeze. Really impressed!! Definitely recommend :)
I went in looking for a vehicle to replace my failing car. After a few test drives I found the perfect replacement. Thane was an amazing help in this process. He was very patient and directed me to several models that fit my criteria. I would highly recommend Bauchman and specifically Thane as a salesman. He works out of the Volkswagen side but help me to find a Honda that I love.
Roy was great to work with and made sure we got the job done. Roy inherited me during the middle of my diagnostics and was able to set up the repair and get it done.
We bought two vehicles for each of our sons. John was great!!! He spent time with both kids and explained all the features in the Jetta and golf. He allowed them time for test drives. He was very patient, friendly and efficient in getting all the paperwork completed for the sale, especially with two vehicles at once. I would buy another vehicle from John.
Our second purchase from Bachman VW in 5 years! As always, their customer service is second to none. Byron helped us purchase a 2017 Passat and he is passionate about his work and about customer service - I cannot recommend him highly enough. Between two car purchases and 5+ years of taking my car to Bachman for service, there isn't another dealership I want to do business with.
The dealership has a terrific staff of knowledgeable sales professionals. They were fun to work with and they made our purchase easy. We could not be happier.
I came in looking for a slightly used car. John helped me find exactly what I was looking for. He was honest from the start and helped us work a deal beneficial for both parties. It was my first time buying a vehicle and John was very helpful and showed my all the bells and whistles the vehicle had after I bought. I'd recommend Bachman to anyone looking to buy a car.
Buying a car can be challenging and unnerving. My salesman, Christian Tolentino, was very knowledgeable and he assisted me with an extremely pleasant demeanor. I would highly recommend him to anyone wanting to purchase a car from Bachman VW. My new car is fabulous and the cost was reasonable.
Loved the service. Salesman gave me the space I needed to make up my mind. Very professional. Answered all my questions. More than satisfied with his help.
Traded my Subaru for a VW Jetta and the whole experience went smoothly. Thanks to James Thomas, Christian Tolentino and the finance guys. The only down side was that the car was dirty. Even after I pointed out the filthy headliner above the drivers door and on the drivers side of the upper console, it still was not clean when I drove off the lot. Cleaned it myself when I got home. Not a huge deal, but when you buy a car it should st least be clean. Overall a great place to buy a car.
We bought a 2013 VW Beetle. This was our first purchase at Bachman. Thane Christenson was great to deal with and very helpful. Would buy from again.
Today I brought my 2001 Jetter VW into Bachman Auto Group for work that needed to be done.. I met Kevin Turner for the first time today.... He turned what could have been a negative experience into a very positive one.. He is the "best".. He is a major asset to Bachman Auto Group and definitely to VW of America... He was caring and very patient,,,I am hearing impaired and he took the time to explain everything to me.. I wouldn't dream of going anywhere other than Bachman Auto Group Louisville, Ky 40299 I moved here 8 years ago ...
!! UPDATE !! Since my first time at Bachman and working with Drew I have been back to purchase my wife a 2016 Passat, and today we put in an order for my 2013 Jetta TDI replacement. With VW's recall of all TDIs, I was worried about making sure I had a car ready to goatee my buyback. I talked to Drew and he had me come in to figure out what I'd be happy with. I ended up placing an order for a 2017 GTI, should be here in a couple of months. Needless to say, I still feel the same about ...
This is our 4th purchase/lease with the Bachman Group, and once again they were able to help us find our perfect car at the right price. Drew delivered excellent customer service, made the process fun and easy, and went above and beyond to get us the best deal available. Bachman and Drew continue to earn our loyalty, and we highly recommend their services.
I was looking at used Jettas online and came into the store to possibly purchase one. I brought my grandpa, who is hard to impress, and he raced about the customer service and friendliness of Drew the entire way home. I ended up staying late to make a decision and purchased a new car instead of used because it was more bang for my buck!
Amazing helpful associates. I felt like I left there having made the right choice. No pressure and they are in it for your best interest.
Recently I had a tire issue and had went back to the tire company I purchased from ( a very well known tire store) who believe it or not.. Couldn't find the slow leak.. I had a good friend who recommended Bachman Volkswagon and I took their advice! I was treated like family from the first call to getting promptly in.. They found that I had a nail inside the wall of the tire within a short time.. I knew I was going to need new tires soon, so went ahead and got all 4 done.. I was so impressed with ...
I can't say enough about Drew. We have purchased 4 vehicles from Drew over the past couple years. He is a straight-shooter, fair and his integrity is impeccable. Thanks Drew!
John is, in my opinion, what a car salesman should be like. No hard sell but plenty of information and help deciding on which particular model I wanted - and bought. When I picked the car up he explained all the technology and introduced me to the people in the service department. Again, no hard sell to use Bachman for service, but helpful if I ever do. As to price: I had gotten a certain price from the car buying service (which Bachman knew). However, they let me know from the beginning that their price for the car I wanted ...
I called the dealer a few days in advance to setup an appointment for Saturday service. Arrived about 30 minutes before appointment. The service department did an inspection of the car and found a nail in the rear passenger tire. Thought I would have to pay for the tire replacement. Talked with Drew our salesperson and he thought we bought extended service. Ended up we had and the repair was taken care of and under warranty. (No cost out of pocket for the work performed.) This was my first service with Bachman and it was what I expect. Customer waiting area ...
I was turned off to the idea of buying from a car dealership a few decades ago, after my first experience buying a car. My disappointment with dealerships had remained pretty consistent, until having worked with Drew Redmond and his team at Bachman Volkswagen. Drew - You were an absolute pleasure to work with Sir. Thanks!
Completely satisfied is a phrase that comes to mind after my buying experience. From my dealings with Sam Kennedy, my internet contact, too the overall experience of meeting and working with my sales agent Drew Redmond. Drew is a courteous and hard working young man who made sure that my questions were answered in a prompt and timely fashion. Considering I ordered my car he took the time to keep me updated on my cars status until actual delivery to the showroom. I am very satisfied with the interaction that I enjoyed with Drew as well as the other staff ...
We had seen several commercials about the Volkwagen specials on TV and then we started researching the hybrid Jetta. We really thought we were going to get a Prius, but decided we should drive the Jetta first. We worked with Drew Redmond, who is such a nice guy. He knows his stuff and takes more of the "information" approach as opposed to a swarmy hard sell, "What can we do to get you in this car tonight?" Drew was knowledgeable and also was able to work with Jeff Pence to get us a great trade-in allowance ...
The crew at Bachman is very helpful in getting my car fixed when out of warranty. I had a High Pressure Fuel Pump failure at 139,000 miles which essentially totaled the car. When I called VW they told me they could not help me. The dealership was able to get VW to pay for the repair. If you have a TDI from 2009 or 2010, be aware that the HPFP has a weakness causing total failure. My car is the third into Bachman THIS WEEK for the same problem. VW has paid for this failure, but should probably issue a recall.
This is the third VW i have purchased from Bachman and my fifth VW overall, and I can't understand why anyone would go anywhere else. I brought my Passat in to exchange for a Golf (downsizing seemed the right thing to do), but left with my second Jetta Sportwagen, instead. I couldn't be more pleased. Sam Kennedy listened to my expectations and explained all my options thoroughly and accurately. I am extremely pleased with my selection, and the entire process couldn't have been completed more smoothly. I am already thinking about my next VW from Bachman; hopefully, ...
After recently buying a new vehicle 6 months ago and having that sale totally botched I was ready to get rid of it as soon as possible but afraid to get burned again. Since I previously owned a Jetta I knew the reliability and was ready to jump in. Bachman had the best prices and selection, even better than closer to my home. I went in knowing exactly what I wanted, they had it and I drove away with something that 'fits' me better than previous car. I would HIGHLY recommend this dealership.
I was recently in an accident that totaled my car, and the pressure has been on since then to find one soon. Unfortunately, I didn't have the luxury of time to really research anything before I had to start seriously looking to buy. To me, the scariest part of buying a car was the idea of working with a salesperson who was out to sell me a car by any means possible- even if it meant extremely pressuring me or being downright dishonest. (I felt this was especially true in my case where the salesperson would know I was ...
When I first visited Bachman VW in February 2014, I was politely greeted by Drew Redmond. I explained that I was researching various makes of cars and would not be making a purchase until March or April. I told him that I was interested in seeing 2013 program cars, primarily the Passat but would consider a Jetta. Drew was very knowledgeable of the models and patiently showed me both. After I left the dealership, Drew contacted me a couple of times via text or email, but his contacts were not obtrusive in the slightest. Oddly enough, on the day in mid-March that ...
I knew what I was looking for when I drove onto the lot, and I found it quickly. My new-to-me Kia Soul was a local trade, loaded with options and priced fairly. Even though it was obvious I loved it, Drew didn't push me to make a purchase decision that day. I needed time to drive around and look at more vehicles I didn't want and to "do my research." By the end of the day, I was exhausted from test drives and talking to much pushy salespeople, but I couldn't stop thinking about the ...
My 10 year old VW Passat wagon was totaled in a head on collision in January .. Besides missing my beloved wagon, I will equally miss Roy Will's great personal and caring customer service. He shepherded the repair process and was a great communicator of what my car needed. He was always so considerate of any transportation arrangements that he could assist me with when my car was in the repair shop. Since I found myself needing to purchase a new car, I came back to Bachman. Drew Redmond was extremely helpful, gracious, informed and accommodating .His commitment to honoring my ...
Searching for a car can be a very stressful task, but Drew at Bachman VW made the experience much more enjoyable. He was extremely helpful and willing to go above and beyond to assist me in finding a car that fit what I was looking for. He was very well informed and gave me genuine advice. Once I had made my decision, he was there to make the transaction go as smoothly as possible. I love my car and am very grateful for all of the help I received from Drew at Bachman VW.
Carter Hancock worked with my family for over 4 weeks keeping us updated on vehicles in our price and mileage preferences. Due to weather and other circumstances that made it very difficult for us to get to the dealership he continued to be extremely professional, courteous and helpful. He made excellent vehicle recommendations and went above and beyond with communication via text, email and phone at my convenience. He was persistent without being overwhelming with updates. We have two small children and he was more than willing to help us with test driving/car seats etc. He provided detailed information about ...
My experience with Drew at Bachman Volkswagen was great. From the start of the shopping process I was treated with utmost respect and loyalty as a buyer. The entire car shopping process was smooth from beginning to end. I would highly recommend the Bachman automotive group to anyone of my friends and family who are looking to buy a new, or used, car.
Very pleasant experience as much as car buying can be! Drew was very pleasant. He understood that I knew exactly what I wanted so he didn't try and fit me into something else and he also knew that my time was important to me. I would recommend Drew if you are looking for a new or used car.
Bachman Volkswagen has been serving Kentucky with Volkswagen vehicles since 2000. Our Louisville Volkswagen dealership has one of the largest selections of new Volkswagen and used cars in Kentuckiana! We have been honored with the Wolfsburg Crest Club Award, and we have also been recognized as a Volkswagen Circle of Excellence dealer! Visit us and see how Bachman Makes the Difference!
Steve and Teresa Bachman have grown their business based on the Biblical principle: You must treat others the way you would want to be treated. Their business philosophy is shown through the treatment of their customers and employees.
We are located right off of I-64 and carry one of the largest selections of new and certified pre-owned VW inventory in Kentuckiana. If you’re looking for a VW Atlas, Jetta, Tiguan, or the Passat, you won’t find a better selection anywhere. Check our specials for even more savings! If you have any questions regarding the selection of new and used VW vehicles give us a call at (502) 493-2920.
In addition, our VW service and parts departments are top notch and are a great option if you’re looking for VW brake repair, oil changes, or any other service your Volkswagen needs. Don’t trust your VW to anyone other than factory certified technicians here at Bachman Volkswagen. Easily schedule your service online!
The employees at Bachman Volkswagen are proud to serve the VW community and have proved it year over year by earning countless awards and recognition.
With our unbelievable deals and superior Volkswagen service and parts, Bachman Volkswagen in Louisville has hundreds of satisfied customers. If you’re looking for a great VW dealership, stop by and see us today.
Give us a call at (502) 493-2920 or use our map for directions to Bachman Volkswagen.
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