When there’s something wrong with a particular set of cars, Volkswagen and the National Highway Traffic Safety Administration receive consumer reports that tell them about the issue. Once the problem has been investigated and confirmed, Volkswagen sends out a recall to all affected vehicles, letting owners know they need service that Volkswagen will pay for it at certified Volkswagen service centers. This allows you to bring in your vehicle to have the problem straightened out at no cost to you, removing the issue from your vehicle and your list of concerns.

Open recalls are recalls that haven’t yet been taken care of, and having one on your vehicle can be a detriment to your safety and your finances. When Volkswagen sends out a recall, it goes through the mail to your last known address. However, that’s not always accurate, mail can get lost, and it can be mistaken for a bill or trash. Thankfully, we have an online tool that allows you to look up your specific vehicle and find any open recalls that need resolution.

A vehicle with open recalls is highly devalued. Getting the recalls resolved is a simple, no-cost way of increasing your car’s resale value. More importantly, recalls can represent a problem that’s a danger to you and your passengers. The faster you have the recall taken care of, the faster you can have peace of mind about your car’s condition. Taking care of recalls will always be in your best interest.