Our customers are our top priority! Happy customers are happy drivers. Read what some of them have to say about their experiences below.
I hate car salesman, that's why I'm only buying from Bachman going forward. Drew Redmond was awesome, no pressure sales tactics, he more or less just kind of showed us around. Sam and Josh were incredibly helpful with pricing and finance options as well. The new car is nice but the experience was well above normal. If you don't want a salesman to follow you around the lot asking for your payment range, try Bachman.
Our salesman, Drew, was fantastic! He answered all of our questions and went way above and beyond to make our experience wonderful. The entire sales team was very helpful and friendly without being pushy. We will be customers from now on.
Drew was fantastic! The process was hassle free and completed in less than an hour. The used car was also priced right when I arrived so that helped dramatically. The dealer fees are also the lowest I’ve seen in Louisville. Drew took the time to follow up with me a few days later and make sure I was happy with my car! A very positive experience from a person who has purchased from eBay and carvana (returned) intending to avoid dealerships.
We bought our Atlas at Bachman and absolutely love it!!!! They make the car buying experience painless. Jesse was awesome to work with. No haggle, no hassle. No back and forth with guys behind some tinted glass! He got us into exactly what we needed/wanted and helped us stay in a comfortable price range. I will buy my next car from Bachman and Jesse so will my friends and family!!!!
Austin was great to work with through the buying process. He was very knowledgeable and helpful guiding the process.
Best customer service
We had a pleasant experience at Bachman. Our salesman was Karl and he was kind and not pushy. He helped to make the process a pleasant one.
The service I received from start to end has been nothing but EXCELLENT. Since the very moment I walked into the dealership Drew took care of my requests and preferences for the new car I wanted. From the list, we narrowed it down to the one I wanted and took it for a test drive. He was very transparent with all the process and made me aware of additional discounts I qualified for. While the deal was getting finalized, they were preparing the car for me to take home, all cleaned and detailed. It's been over a week since I've ...