Saved Vehicles
Customer Testimonials
Our customers are our top priority! Happy customers are happy drivers. Read what some of them have to say about their experiences below.
Les made the experience a great one. We started at a great price and negotiated a little n the extras. No pressure, no fuss, no stress.
We called about a suv we seen online. They got right back to us and throughly answered all our questions. They got us approved within 10 min. Had the vehicle cleaned up and we test drove the next day and signed paperwork. I can't say enough about their excellent customer service. Ed Silver was our salesman we worked with. He made the experience very easy and stress free.
This dealer went to great lengths to find the Passat I wanted, they found it quick and then made the purchase easy. I have purchased three other VWs from this dealer and I will go back there again.
Our first experience with Bachman Volkswagen was smooth and seamless. Carter Hancock was friendly, thorough and professional. The manager, Henry Allen, was also very professional and quick to meet our needs. Would highly recommend them for your next vehicle purchase.
Second Volkswagen that we purchased from Bachman. We bought from the same salesman as well, Austin. 5 star experience all around. I recommend Bachman to everyone
Les went above and beyond to help us locate the exact Vehicle we were looking for. The entire process was extremely smooth, friendly and free of any hiccups. Highly reccomend!
Austin is a great salesperson. We have bought 3 vehicles with him and plan on buying more. Josh Edgar was awesome too. It was nice to go in and buy a vehicle and come out feeling like you got taken advantage of. Definitely the place to go buy a vehicle. Thank you Austin and Josh.
I bought a used car in the middle of a snowstorm and both the sales and customer service teams were very accommodating to my travel plans and possibilities. Everyone was very helpful in helping complete the process as quickly and remotely as possible so that when i did finally make it down to Louisville the entire purchasing process went very quickly and smoothly.
I’ve purchased several cars from Bachman VW and have worked with Carter Hancock several times! He’s great to work with and very knowledgeable! Always gives you the best deal and moves through the buying process very smoothly!!
Austin (sales), did an excellent job. Felt safe during covid and it was a great deal on the car. Priced as is on their website.
Loved our salesman and the entire dealership. The car looked beautiful. The big bow on the engine really made it festive for our granddaughter‘s new car.
Ed Silver was so friendly and made our car buying experience stress free. We would highly recommend Bachman Auto Group to our friends and family
Purchasing a car during a pandemic sounded daunting but Les Hudson and Aaron Stahl made the purchase so easy all without leaving my house. We were able to complete a deal with minimal face-to-face interaction. They even picked up my trade-in and delivered my new car.
This us our third vehicle purchased from Bachman . This visit was same as last two . Very Pleasant we purchased a Volkswagen atlas our sales rep was Drew Redmond he made the buying process very easy . Very polite , took time to answer all questions . It was well worth the 240 mile drive . I strongly recommend anyone looking to purchase a Volkswagen, Chevrolet, Subaru. Any other vehicle to check Bachman auto group in Louisville Kentucky out before buying you will be very impressed . One the biggest things that keep my wife and I coming back is that I can call them tell them ...
This is the 5th vehicle that my family has purchased at Bachman Volkswagon and, once again, they made the car buying experience great. Les Hudson has been our go-to sales associate for the past 4 cars and I couldn't recommend a better guy to deal with.
I went in to test drive a car I saw online. Les Hudson was very helpful setting up a test drive and giving us the details on a used car. Very friendly staff all around. Les even pitched in a free wheel scuff fix for free.
Bachman was extremely professional and helpful. I would recommend to anyone. Drew was outstanding to work with. He made the process go smoothly. A five star dealership!!!
Have purchased several cars and it has always been a pleasant experience. straightforward pricing and negotiations and honest dealings. Would recommend to family and friends.
I bought a car from here a couple of weeks ago and the salesman Les Hudson was amazing. It was my first time buying a car and I had just had a bad experience with a previous car lot. Les worked with me to get a car that was both in my budget and something I love.
After shopping at several car lots and companies, we are so excited and glad we chose this company to buy from! As a police officers wife , I am beyond grateful at the treatment we received from all staff. My husband was treated with respect and honor! Something that wasn’t recognized at other places! This was most certainly a game changer for our family! Staff are very respectful and knowledgeable! We will be giving our business to them from here on out! Ed was an amazing salesman!
Had a great experience working w Ed Silver. He gave me the space I needed to look a bit and then made a great suggestion. It was fast and easy, but best of all , low pressure.
Leased vw atlas. Drew was my guide thru this process. I’m 73 and have never experienced a more satisfying experience with a car dealer. He simply got what I wanted at a price I wanted. All people involved made u feel as if they knew u and wanted u to be totally satisfied. Anyone that asks where got this vehicle, Bachman is my answer and see drew and his gang
Shawn was extremely nice, and worked with us on all aspects on which car would be best for our family. Very thorough with every detail, and process! Highly recommend working with him!
Excellent service from the sales and finance teams. The whole process of buying a car was totally painless! I would recommend them to anyone looking for a new or used car.
Austin was very helpful and very informative about the cars. Everyone working there made the car buying process very smooth. The selection of VW's is the best in town consistantly.
Couldn’t have asked for a better experience buying my daughter a vehicle today! Excellent staff, very professional and felt like they really cared. Thank you Austin!!
Byron was very thorough about the features of the Atlas. I felt like I knew how to use the features after he talked with me in the car. I would definitely recommend him to friends.
It was a very pleasant experience my salesperson Austin was very understanding and worked with every step of the way. I never felt pressured or rushed. It actually felt like someone cared about my situation outside of the fact that it was a business transaction. That's all you can really ask for right, genuine human sympathy? So yes I highly recommend if you want or need a car and some human interaction without feeling like another "sale" Bachman is the destination.
Extremely professional, very fast service. Attentive yet patient sales experience from Drew. Found the exact car we wanted, absolutely no pressure from Drew. Drove off the lot in a new ride. Worth the drive to Louisville for sure.
We entered Bachman VW and ran into Les first thing. I knew what we were looking at, my credit options and vehicle trade in values and without telling him what those were he met and even exceeded the optimal deal I had in mind. No false deals, no haggling or inflated or deflated offers, just a solid deal. I could not be happier with my purchase. Do yourself a favor and give Les at Bachman VW a call for any of your vehicle purchase needs.
Austin was easy to work with through the entire purchase process. He coordinated the sell from arrival through finance and was very quick to respond to my inquiries, great experience!
Drew Redmond helped me with getting a new car and was absolutely great! Drew was very knowledgeable and patient with me during the whole process.
Went in knowing exactly what we wanted to drive and Austin made it happen. He was helpful with any and all questions but didn’t make us feel pressured into closing a deal. It took a while to get into finance, but was quick and efficient once we sat down.
We had a pleasant experience at Bachman. Our salesman was Karl and he was kind and not pushy. He helped to make the process a pleasant one.
I have had a wonderful experience at Bachman Volkswagen. Drew was very helpful, knowledgeable and I am thrilled with my new car VW Tiguan purchase.
Great experience with Bachman VW! Very helpful and accommodating staff. Jesse helped me find the exact car I was looking for and it was priced right.
As a Hispanic in USA I have had many experiences where I have been treated differently. People at Bachman, specially our sales person, Drew made me feel at home and respected.
Byron helped me get into my new Passat this week he was great and down to business thank you so much I love my car
We had a great experience test driving vehicles and with the purchase of our vehicle. Everyone was friendly and we felt welcomed. It was refreshing to do business with a car dealership that did not play games during the negotiating part of the purchase. We highly recommend Bachman and definitely ask for Drew!
Shawn Ramsey was very knowledgeable and pleasant to work with and helped us find the perfect car for our son. The facility was nice and many cars to choose from.
I found a vehicle on the Bachman website and contacted Austin Bowling. He was knowledgeable, patient and very low-pressure! This was *by far* the best car buying experience I have ever had, from beginning to end!
Bachman’s customer service really is excellent! They always do a great job and I appreciate them. Roy really stepped up in taking care of me.
I took my car in for a check engine light diagnosis. I was given a quick diagnosis on and it was repaired in a few days (had to order a part). I was given a loaner car to drive while my car was being repaired. The communication was excellent! I couldn't ask for a better experience.
I recently purchased a Jeep Cherokee through Bachman VW in Louisville, KY. My sales representative was Byron Sims who was a pleasure to work with. The purchase involved negotiations with several dealerships to obtain the car I wanted, and Byron handled the process deftly. I would highly recommend Byron and Bachman to anyone.
He was super patient with us! Very efficient. I had a hard time making a decision he was not pushy at all. Josh the finance guy sealed the experience very nice and made the experience great!
We have purchased our second VW from Les Hudson, Les had always been helpful to take the time to help us find what we are looking for. Keith Meredith has also been helpful in the service department. We have been pleased over the years with both our cars.
Vehicle was priced very well but they did not have much room to negotiate the price. Over all great experience. Would recommend to a friend
Drew went above and beyond to get us where we needed to be payment wise and got us in and out quickly. I highly recommend this place.
Our third purchase with Bachman VW, would not consider going anywhere else. The purchasing experience is pleasant, prices are good, and the facilities and employees are both warm and inviting. I highly recommend working with Byron Sims when it’s time to make your purchase.
Our THIRD purchase from Bachman VW and our SECOND with Byron. Byron found us the Atlas we wanted and had it delivered promptly the same week. As always, it was an absolute pleasure to work with Bachman and especially Byron.
No pressure sales approach. My first purchase at a dealership and it was a very positive experience. Found a nicer car than I was expecting at my price point and I'm very happy with the way everything went. Recommend Byron for anyone wanting and no pressure salesperson!
Dealership is fair, friendly and thorough. Carter really went above and beyond to meet our needs. Thanks for staying late! This is our third purchase.
We were helped to a new car by sales representative Shawn, who was very honest, very helpful, and very knowledgeable of the products. Giving us specs on numerous cars, and guiding us well into our price range to help us find a great car for us. We were also quickly helped and were given personal information if problems were to rise. Overall a very good and painless experience.
This was the best car buying experience I have ever had. From the salesman to the finance manager to all of the staff. There wasn’t anything pushy about this dealership, they didn’t act like vultures and most importantly Me and my wife we’re treated like human beings instead of numbers or profit. They really care about you and getting you what you want. Les was and exceptional salesman and treated us like family. We will buy from Bachman again. If you’re in the market for a new or used great vehicle, see Les and tell him ...
This was the best car buying experience I have ever had. From the salesman to the finance manager to all of the staff. There wasn’t anything pushy about this dealership, they didn’t act like vultures and most importantly Me and my wife we’re treated like human beings instead of numbers or profit. They really care about you and getting you what you want. Les was and exceptional salesman and treated us like family. We will buy from Bachman again. If you’re in the market for a new or used great vehicle, see Les and tell him ...
I've shopped around for awhile now to get the best deal possible and Bachman Volkswagen couldn't be beat. Had it not been for the Sales Consulant Les Hudson I'd say we would've kept shopping around, he was friendly, knowledgeable, professional and honest with all our questions. My husband and I are thankful for the process and I most certainly will recommend Les Hudson @ Bachman Volkswagen to all our friends and family.
Les Hudson was one of the best salesman we’ve ever dealt with. The entire staff at Bachman was very inviting and helpful. Highly recommend the dealership to anyone.
Friendly, Fair, great experience and help purchasing my new used sportwagon diesel Jetta. Recommend this dealership for any VW purchase you may be considering. Inventory selection was spread evenly for all makes and models
Byron was fantastic throughout the whole process. There was no pressure and he was very understanding as we were very thorough with the this process.
Les was a fantastic person to deal with. No pressure but also informative and friendly. Made our experience a pleasant one following a not so pleasant wreck.
I recently purchased a 2014 Tdi Sportwagen from Bachman VW. The buying process from start to finish was seamless . From the first phone call to John Vanderhoff to his last handshake as we departed for home . Driving three hours from Columbus Ohio turned out to be a pleasant trip that was rewarded upon arrival. Realizing that the car was as exactly as John explained it to be . The dealership was very busy that day , but that did not affect my car buying process. I would recommend Bachman VW to anyone in the market for a new or used VW . Once again ...
I visited many dealerships in my car search and found Jesse/Volkswagen to be transparent, patient and quick to return calls. There were no pushy/hard sales tactics. I would recommend Jesse and Bachman.
Bought a first vehicle for my son. The experience was fantastic! They staff took time to explain the process. We walked away with a car and a bit of an education.
Very simple buying process. Lots of vehicles to choose from. Friendly staff and very knowledgeable about all different cars they sell at their dealership. I recommend this dealership.
This is my 6th VW from Bachman and I will never go anywhere else for cars or service. I always use Les Hudson so I am not as familiar with other salespeople. Les takes the time and presents all of the information in a clear cut way. Their service staff go above and beyond and have been known to help calm me down when I was upset about a possible warranty issue (not the dealership's fault, though) so kudos to Jared for helping me and giving me all the options. Thanks again to the staff and excellent ...
My wife and I drove 3 hours to view,drive and purchase our new to us 2016 Ford Taurus SEL. It was described perfectly and was pristine. I was a little skeptical of purchasing a Ford at a VW dealership but our salesman Drew was very knowlagable of the Taurus options. The negotiating was very professional and swift in meeting our goals. They met our goals and we purchased the Taurus. It was 28 degrees outside side so Drew pulled the vehicle in the service drive so we could transfer all of our belongings from our minivan to our new to us Ford ...
John and Ryan were super helpful in setting me up with an amazing car, and throughly explaining the process and payments that came with it. Truly satisfying experience and I give a thumbs up to both of those gentlemen.
Found car online and walked into dealership to immediate help. Very smooth and easy process, no pressure to buy. Highly recommend this dealership to anyone looking for certified pre owned or used car. Drew was great��
Salesperson Tom was great and didn’t pressure us at all!!
Overall I'd say my experience with Bachman was pretty good. In general, I find the whole car buying experience a little frustrating, but the folks at Bachman made it as painless as I think it can be. I wouldn't say that I got a screaming good deal on my car, but I did a lot of research beforehand and I know that it was very much in line with the market value. I would describe the price as fair and equitable. I had looked at a couple of cars there a few times about ...
Always a great experience at Bachman Volkswagen! Thanks to Carter for taking care of us. This is my 6th Volkswagen and I am hooked! Always great service.
Charles Ogle at Bachman VW has handled my last two leases. He always finds a way to get me in a nice car at a price I can afford. He is so nice to talk to and definitely the most transparent and kind car salesman I’ve ever met. The entire team at VW make sure you know they are there for you, it’s really refreshing. I can’t recommend Charles and Bachman VW enough.
Les in sales and Ryan in finance made the car buying process a great experience. They were both professional and very personable. In the days leading up to our purchase, Les routinely made himself available to talk on the phone, and did not hesitate to go above and beyond to answer our questions. We live 3 hours away, and had a limited window of time to make our purchase. Les worked around our schedule and was ready to start the process when we arrived. Ryan thoroughly explained the ins and outs of the warranty coverage, service options and optional Bachman protections. ...
Tom Kennedy helped me out. He was courteous, patient, knowledgeable, easy going. The dealership was well stocked, clean and comfortable. They walked me through the process and helped me out every step of the way. The car was immaculate inside and out, as was the others I test drove and their extended hours worked out with my job.
Thanks again to Bachman VW, and especially Les Hudson, for another great buying experience. I’ll continue to purchase from Bachman as I have the past 12 years. They are always consistent and have awesome customer service. Top notch in my book.
Good dealership. Our sales guy Tom Kennedy did a great job! Jared in service was wonderful! I loved the opportunity to drive a number of different options on their lot.
Everyone at Bachman made our car purchase a pleasure! Will definitely buy from them in the future. Have brought my Jetta there for maintenance, but never purchased a car. I am now a loyal Bachman fan.
No pressure, no upsell ... came in for one specific used car and was helped on that vehicle. Time to get deal done was very efficient. I highly recommend Bachman for anyone looking for a vehicle.
We were shopping for a used car. We got a great deal on a wonderful car. Les was wonderful to work with, he worked hard to find us the right car for the right price. We test drove 3 different cars and walked away with the perfect car. Les explained everything very well and was very personable. I would go there again!
I went window shopping last week with my husband with no real intention of picking up a Volkswagen, but after speaking with our salesman Drew T, we were sold on the GLI. I am a very happy new car owner!
Austin and David were awesome. I didn’t feel pressure and everything I wanted was taken care of for me. I will definitely recommend this dealership and I will definitely return when I’m ready to buy again!
My wife stopped by and Tom happened to be in the area even though he usually works at the Volkswagen store. He was patient, NOT pushy, and even held his ground as another salesperson tried to show the vehicle we were purchasing. The dealership experience was fine, but Tom Kennedy is the main reason we ultimately purchased the vehicle we did. Thanks Tom! Wish all car salespeople were as easy to work with as you!
Drew was awesome. Very kind and willing to help. Although we couldn't reach a deal I'd recommend sending my friends and family to work with him.
Les and Paul Anderson were very friendly and helpful
Charlie Ogle is the best salesman. This is our third VW that Charlie has sold us and we will definitely be back. It’s always a great experience.
My 5th / 6th car from bachman.. always a good experience. I like a lack of surprises. Will be back again in the future. Thanks again
Thanks to Bachman for a very easy and smooth transaction. I was an out-of-town buyer, so the staff (Austin and Ryan) worked with me to take care of all the paperwork via FedEx. They sent me pics and vids of the car and answered all my questions promptly by email. After my 7-hour drive to the dealership, Austin met me at my rental car dropoff location and personally drove me to Bachman where he handed me the keys and helped me transfer my bags. It was that easy!
Bachman has been able to get me into two affordable vehicles in only 10 months! the deals here are just as awesome as their staff! I highly recommend Bachman!
I recently purchased a 2018 VW Tiguan SEL edition and I couldn?t be more satisfied with the truck and my experience with all at Bachman. I?ve actually been purchasing cars from Bachman Volkswagen for the last 12 years. Between the dealership and my sales person, Les Hudson, I would never go anywhere else to buy a vehicle. They provide customers with the upmost respect, top notch service, and great vehicles at competitive prices. If you?re looking for a great buying experience, go to Bachman and speak with Les. I know you will not be disappointed.
Carter my salesmen was excellent not pushy made me feel at home, Ryan the finance manager explained everything to me thoroughly and I left wanting to call and recommend all my family and friends Thsnk you
Everyone I dealt with on this rainy afternoon was kind and honest. Their attitudes made the entire buying experience a pleasure. I will certainly refer others to do business with these fine folks.
I hate going to car lots because of pushy sales people but there was absolutely none of that Bachman Volkswagon. Our saleman, Thane, was the friendliest and most helpful salesman I have done business with. Josh, the sales manager, went out of his way and got us a great interest rate. The rate was WAY better than the one from the credit union that I've been a member of for more years than I can remember. My wife and I couldn't be happier with our new car and with the service Thane and Josh provided. Give this dealership ...
I called ahead to Bachman Volkswagon and told them what I was looking for. I received a call back in a timely manor from Austin. He went through the options they had for me. I told him I would come the next day to see them. When I arrived he had all three options pulled to the front and waiting, even warm! Austin was very knowledgeable and easy to talk to. When I left he did not pressure me for a sale. This is huge!!! Nothing is worse than going to look and be hounded. I came back the next ...
I?m young and was concerned with getting the wool pulled over my eyes by a salesperson, but they set me at ease, worked with me every step of the way, and kept the whole interaction honest and respectful. Would highly recommend.
Carter did an amazing job providin. many options . Once I decided the xbuying process was quick and easy. Great experience all around! I highly recommend this dealership
Excellent and friendly staff. Drew and Byron both are top notch. I would definitely recommend working with either of them. You will not regret it!
Carter, my salesman, was professional and courteous. Josh, in financing as well. In and out in 2 hours. I believe I got a very fair deal, where both parties were happy. They made the experience very painless and I would recommend this dealership to all my friends. Very straightforward with the entire process.
Good service with a good value for the used vehicle I purchased. Spent almost 4 hrs at the dealership with this purchase. Prehaps time could have been a little faster. Overall good experience.
Thane Christenson worked with us on our first Passat 3 years ago with a lease, and this year we came back buying instead of leasing for our second new Passat. He did a Excellent job of following up (but NOT feeling pressured) "Helping in every way" is how I would list his follow up, and overall service from the 1st step to last. So what more can you ask for, in what use to be wading in what was the normal muck of buying a car, and without any reservation we whole heatedly indorse the Bochman team, starting & ...
Found a Passat on Carguru that I liked at this dealer. I contacted Alex through Bachman's website. Ended up buying a different car from them. Alex, Drew and Josh were great to work with. It was well worth the 900+ mile drive to make this deal. Fair price on a really nice car. I would highly recommend this dealership to anyone.
