Our customers are our top priority! Happy customers are happy drivers. Read what some of them have to say about their experiences below.
Dealership is fair, friendly and thorough. Carter really went above and beyond to meet our needs. Thanks for staying late! This is our third purchase.
Roy is the best!!! Always goes out of his way to make things easy for the customer.
Please read the dates on some of these reviews since one is at least 8 years old. That being said, I bought a 2009 Volkswagen Rabbit from them and they gave me a great price, and have been servicing the car with expert mechanics. Great lounge area, free coffee and drinks not to mention pastries in the early morning and when you leave they give you some of the best chocolate ever. Yelp states they open at 9, which is not the hours of the service department, which opens at 7:30. Sure they are busy and there is a wait time, but what other service center does not have a wait time? It is the quality that counts for me. Always a professional attitude and they treat me like family, plus, and a bog one, I get the military discount. Would not go anywhere else even though it is a 45 to 60 minute drive!
Great mechanics, fast return time (at least it was for me), and a legit operation - This is a dealership you can definitely trust to service your weird German car, heh.
We have had exceptional service with Bachman VW of Louisville. This was our first purchase from Bachman and our first service...oil change, tire rotation and recall. Keith was my service advisor at my service appointment. I appreciate his good customer service and that he kept me up to date during the process. Thank you Keith and the Bachman team.